Confidentiality

Privacy Policy

Our website respects your privacy and strives to protect your personal data.

This privacy policy explains how we collect and use your personal data (in certain circumstances). It also outlines the procedures used to ensure the confidentiality of your information. Finally, this policy details your options regarding the collection, use, and disclosure of your personal data. By visiting the site directly or through another website, you accept the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms outlined in this privacy policy. We only collect information when necessary or when it is directly related to our dealings with you.

We will retain your data as required by law or use it for the purposes for which it was collected.

You can browse the site without providing any personal data. Your identity remains anonymous throughout your visit to the site unless you have a specific account on the site that you access using a username and password.

1 - Data We Collect :

We may collect your information if you wish to place an order for a product on our site.

We collect, store, and process your data to facilitate your purchase on our site, address potential future inquiries, and provide you with our services. We may collect personal information, including but not limited to: your name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card information.

We use the information you provide to process your orders and deliver the services and information displayed on our site. Additionally, we use this information to manage your account with us, verify online transactions, audit data downloads from the site, identify site visitors, and develop site design and content tailored to user preferences. We conduct demographic research and may communicate useful or requested information to users, including details about products and services. If you do not object, we may contact you for these purposes. Communication may occur via email to provide details about additional products and services. If you prefer not to receive promotional or marketing communications, you may opt out at any time.

We may share your name and address with a third party for the purpose of delivering your order (e.g., a delivery agent or supplier).

We may store details of your current order on our site, but for security reasons, we cannot retrieve them directly. By logging into your account on the site, you can view the information and details of your past purchases or those you are about to make. You can also manage your address details. You are responsible for maintaining the confidentiality of your personal data and should not share it with unauthorized third parties. We are not responsible for any misuse of passwords unless such misuse is directly caused by our error.

Other Uses of Your Personal Information

We may use your personal information for opinion surveys and marketing research, at your discretion, for statistical purposes, while ensuring complete confidentiality. You have the right to withdraw your consent at any time. Survey responses are kept entirely separate from your private email.

We may send information about our company, website, other websites, products, promotions, offers, newsletters, and other related content to you or our group affiliates or partners. If you do not wish to receive such information, you may unsubscribe by clicking the "unsubscribe" link in any email sent to you. Upon receiving your request, we will stop sending information within seven business days (excluding Saturdays, Sundays, and national or religious holidays). We may contact you for clarification if necessary.

We may use anonymized data for other purposes, such as verifying user locations, tracking site visits or email link clicks, and sharing this data with third parties (e.g., publishers). This data will not identify you personally.

Competitions

For competitions, we use your data to notify winners and announce our offers. More details about the terms of participation in each competition will be provided separately.

Third Parties and Links to Other Websites

We may transfer your information to other companies within our group or to agents and subcontractors to assist with related transactions, in accordance with this privacy policy. For example, we may engage third parties to help deliver products, process payments, conduct statistical or marketing research, or assist our customer service team. We may need to share information with third parties to protect against fraud and reduce credit risk. If our business or part of it is sold, we may transfer our databases containing your personal information.

Except as stated in this privacy policy, we will not sell or disclose your personal data to third parties without your prior consent, unless required by law. The site may contain third-party advertisements or links to other websites. We are not responsible for the privacy practices of third parties or the content of their policies or websites.

2 - Cookies

Accepting cookies is not a prerequisite for browsing the site. However, the "cart" functionality of the site cannot be used without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user during your visit to specific site pages. Your browser stores these files on your computer's hard drive. Cookies may help identify your IP (Internet Protocol) address, saving you time when browsing the site or revisiting it.

We use cookies to enhance your experience on the site (e.g., remembering your identity when updating your cart without re-entering your email). Cookies do not collect or use personal information for targeted marketing. You can configure your browser to decline cookies, but this may limit your site usage.

This site uses Google Analytics, a service provided by Google to analyze web pages. Google Analytics uses cookies to analyze site usage. Data generated by cookies (including your IP address) is sent to and stored on Google's servers in the United States. Google uses this data to evaluate site activity, generate reports, and provide other internet-related services. Google may share this data with third parties if required by law. By using this site, you consent to Google's processing of your data as outlined above.

3 - Security

We implement appropriate technical and procedural measures to prevent unauthorized or illegal access to your information and to prevent loss or destruction of your data. Your personal data is stored in a secure database on a protected server. We use firewalls and encrypt payment information using Secure Sockets Layer (SSL) technology. While we strive for maximum data security, we cannot guarantee 100% protection. We recommend against sending credit or debit card details electronically without encryption.

We maintain physical, electronic, and procedural safeguards during the collection, storage, and disclosure of your data. Our security protocols may require identity verification before releasing your personal information. You are responsible for safeguarding your password and preventing unauthorized access to your computer.

4 - Customer Rights

If you are concerned about your data, you have the right to request access to your personal data held by us. You may also request corrections to any errors in your personal data, which we will do free of charge. Additionally, you may request at any time that we stop using your personal data for direct marketing purposes.